MΛRKET TΛLKS by LOEVENS

Welcome

We are marketing architects, we design solutions to communicate your business to people.
We look at things from a different perspective and seize opportunities, to turn them into potential.

Based in the centre of Europa, we are serving our clients remote and online globally
by using our network of international professionals.

Beyond
Dialogue

Marketing is communication with the world.

The world consists from contacts - clients, collaborators

and business partners with their needs, wishes and aims.

We support clients to communicate

their brand in this world to interested people.

Using contact experience (CX) is the essential step for

gaining substantial attention from the world around

your brand.

Contact Experience 360°
(CX Marketing)

Moving on, the general meaning of CX marketing is customer experience marketing.
However, as employee engagement is essential and the potential of business partners often goes untapped, we define CX marketing as contact experience marketing.

CX marketing refers to all the measures companies take to create and deliver a positive and consistent experience across all touch points.

The aim is to offer customers, employees and business partners (e.g. suppliers) an emotional and personalised experience.

The focus is on the needs, expectations and satisfaction of those involved.
By using data analysis, personalised content and coordinated communication, companies can build long-term customer relationships and strengthen brand loyalty.

CX marketing plays a particularly important role in the digital world, as customer experiences are now directly perceived via websites, social media, apps, emails or customer service.

Successful CX marketing therefore not only ensures higher customer satisfaction, but also greater loyalty and competitive advantages.

Topics

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NEWSROOM - Blog Article by Dr. Nuño Ramirez:

May 2026 - The real value of tourism trade shows: Neuromarketing and future business. You can discover more about this topic and others in our new Section: Newsroom >

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Services to your needs?

As a business manager, you need the full picture to spot risk. Gain an additional perspective with global support through mystery services and consulting to analyse the recent situation.

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Equipped with experience:

With Global network contacts to professionals in the Americas, Europe and Asia we support own and third party projects on three continents in three languages. Discover more about us...

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Collaborating for future?

The LOEVENS Sustainability concept is implementing knowledge, research and discovery to solve sustainability challenges in advertising and marketing. Discover more....

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What we do:

We are looking forward to get in contact with you and maybe you are interested to know some of our realisations in projects for clients. Discover more about...

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More visibility?

Avoiding carbon- and waste-producing advertising through online marketing. Communicating with the market to reach people with a brand or bringing closer to your business.

Externe Inhalte